Receive Restaurant Orders via WhatsApp — The Complete Guide

Why Is WhatsApp the Best Channel for Restaurant Orders?

WhatsApp is the most used app in the Arab world — over 90% of smartphone users in Egypt, Saudi Arabia, and the Gulf use it daily. Your customer doesn't need to download a new app or create an account — they just send their order on WhatsApp. With Taaj, you can activate this feature in minutes.

How Does WhatsApp Ordering Work in Taaj?

Customer Browses the Digital Menu

The customer scans a QR code or opens your digital menu link. They browse items, choose what they want, select add-ons and customizations, and add items to the cart.

Order Arrives Directly on WhatsApp

When the order is completed, full order details are sent to your restaurant's WhatsApp number — including items, quantities, add-ons, notes, and customer contact info. No middleman, no commission, no delay.

Instant Kitchen Notifications

As soon as the order arrives, an audio alert appears on the dashboard and the smart kitchen display. Your team starts preparing immediately without waiting.

WhatsApp Ordering Features with Taaj

Zero Commission on Orders

Unlike delivery apps that take 15-30% commission on every order, Taaj charges zero commission. You pay a fixed monthly subscription only — no matter how many orders you receive.

Multiple Order Types

Customers choose the order type that suits them:

• Dine-in: Scan the table QR code and order from their seat
• Pickup: Order and set a pickup time
• Delivery: Set their address and delivery zone
• Drive-thru: Order directly from the car

Advance Order Scheduling

Customers can order today and set a pickup time for tomorrow. Perfect for events, parties, and meetings. This feature helps you organize kitchen workflow and reduce rush-hour pressure.

Flexible Delivery Zones

Set up your delivery zones with different delivery fees for each area. Set a minimum order amount per zone to ensure every delivery is profitable. Set the expected delivery time for each zone so customers know when to expect their food.

Real-Time Order Tracking

Every order goes through clear stages: Pending → Confirmed → Preparing → Ready → Delivered. You and your team track every order moment by moment from one dashboard. You can also view detailed order reports to understand peak hours and bestselling items.

Start Receiving Orders Today

Activate WhatsApp ordering for your restaurant in minutes with Taaj. No technical experience needed — just enter your restaurant's WhatsApp number and start receiving orders.

Sign Up Now and Start Receiving Orders — Free Trial →

Also read: How to Create a Digital Menu | Smart Kitchen Display | POS System